Melissa Hall
The beds were comfortable and the rooms were very clean. Better than the Disney resort we were just at. The continental breakfast starts at 6:30, I just wish it went til 10 during the week. My kids liked the pancake machine. We were also very grateful to find a pet friendly hotel during the Irma evacuation. If we need to come this way again and stay the night, we would definitely consider the Holiday Inn Express again.
The staff here are awesome!!! This is my second week staying here an have had no issues . Folks are friendly an the hotel is super clean. Do yourself a favor an spend the night here an get a good nights rest.
I was staying with the hotel for a friend's wedding. I reserved a hotel room for Saturday night. We check in and my husband pays with his credit card not the credit card that I asked them to hold onto for the reservation but do not charge. They charged my card and my husband's card. This is well over a month ago and I'm still waiting to get my refund. I have talked to the manager twice she assured me that the refund has been given but it's a week and a half and I still have not received a refund from the second time I have had to call. I tried not to complain whenever they had to move me in the middle of the night because my AC did not work mind you it didn't work on the whole second floor at all. But this is ridiculous they will charge you and not give you a refund when they make a mistake very very upset with this hotel it's not professional at all
Great hotel. The hotel is ran very professionally. This hotel accepts dogs which is why I stayed there. Breakfast was great. I stayed at higher end hotels where I could not bring my dog and breakfast was a cold one. Oh and clean, clean, clean. Staff very professional and courteous. No complaints at all.
Very nice staff. The room was clean and the breakfast was good. My only complaints are the indoor pool was too cold to swim in and the new decor. A few years ago when I stayed here the lobby was decorated in a way that represented the town it's in. Textile industry decor with information about Gastonia's history. Now it has been remodeled too look like every other boring hotel, it was nice but no longer charming. However, that would not stop me from staying again.
Holiday Inn Express Charlotte West Gastonia is a US Lodging based in Gastonia, North Carolina. Holiday Inn Express Charlotte West Gastonia is located at 1911 Broadcast St, Gastonia, NC 28052, USA.
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