4
246 N New Hope Rd, #E226, Gastonia, NC 28054, USA
Gastonia, North Carolina 28054
+1 704-867-4780

Very interactive staff to customer experience. Teen oriented with product knowledge to accommodate all needs. Very satisfied with how the store is managed and kept clean. Great environment

Jaylan harris was a great employee she did everthing right she was great she did very good welcome me thanks journeys PROMOTION FOR JAYLAN HARRIS

One of the best Journey's I have visited. The store was kept clean and organized. The staff was very friendly & helpful as well. Lastly, the manager is super hot and dope!

We purchased a pair of white vans slip on shoes from the store at Eastrisge Mall. The shoes were purchases on Saturday August 26th this year. The shoes were worn only twice to my daughter's high school. Due to the fact they were white slip ons we handwashed them in the sink and as they dried the shoes had a discoloration to them as a tint yellow. I returned them to the store to exchange them and I was informed that I needed to contact customer service for them to grant authorization to perform a product exchange. Therefore I learned that I was misinformed by the store that customer service does not do this type of process. I still have a pair of defective shoes and my daughter is not pleased that the merchandise she purchased was defective and the store was not interested in meeting her satisfaction. It's something that's retailers make you go through several processes to get a refund or do an exchange. Your satisfaction as a consumer is not worth much. It could be that's why retail sales are slumping.

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Journeys — Shoe Store in Gastonia

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Journeys

Shoe Store at 246 N New Hope Rd, #E226, Gastonia, NC 28054, USA. Here you will find detailed information about Journeys: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 8:00 PM
  • Tuesday
    10:00 AM – 8:00 PM
  • Wednesday
    10:00 AM – 8:00 PM
  • Thursday
    10:00 AM – 8:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    12:00 – 6:00 PM

Rating

4
/
5
Based on 4 reviews

Contacts

Categories:
State:
North Carolina
Address:
246 N New Hope Rd, #E226, Gastonia, NC 28054, USA.
City:
Gastonia
Postcode:
28054

About Journeys

Journeys is a US Shoe Store based in Gastonia, North Carolina. Journeys is located at 246 N New Hope Rd, #E226, Gastonia, NC 28054, USA.


Please contact with Journeys using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Journeys opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Journeys

  • Elizabeth
    Added 2016.10.02
    Very interactive staff to customer experience. Teen oriented with product knowledge to accommodate all needs. Very satisfied with how the store is managed and kept clean. Great environment
  • Daniel
    Added 2014.12.13
    Jaylan harris was a great employee she did everthing right she was great she did very good welcome me thanks journeys PROMOTION FOR JAYLAN HARRIS
  • Jordan
    Added 2014.05.21
    One of the best Journey's I have visited. The store was kept clean and organized. The staff was very friendly & helpful as well. Lastly, the manager is super hot and dope!
  • Lillian
    Added 2013.11.15
    We purchased a pair of white vans slip on shoes from the store at Eastrisge Mall. The shoes were purchases on Saturday August 26th this year. The shoes were worn only twice to my daughter's high school. Due to the fact they were white slip ons we handwashed them in the sink and as they dried the shoes had a discoloration to them as a tint yellow. I returned them to the store to exchange them and I was informed that I needed to contact customer service for them to grant authorization to perform a product exchange. Therefore I learned that I was misinformed by the store that customer service does not do this type of process. I still have a pair of defective shoes and my daughter is not pleased that the merchandise she purchased was defective and the store was not interested in meeting her satisfaction. It's something that's retailers make you go through several processes to get a refund or do an exchange. Your satisfaction as a consumer is not worth much. It could be that's why retail sales are slumping.
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